Finacle mobile banking solution empowers retail and corporate banking customers with access to banking services through SMS and GPRS/WAP-enabled handsets, leveraging a single platform. It offers both mobile commerce (m-commerce) and mobile payments within the DNA of mobile banking, with built-in support for merchant-initiated payments and reversals, in addition to customer-initiated payments and reversals. Leveraging recent technological advances in the mobility space, the mobile banking solution empowers banks with the means to innovate by easily deploying new services, with improved time to market. The end user experience thus created is richer, secure and truly convenient.

Finacle mobile banking solution functions in tandem with disparate host systems, core banking solutions, payment networks and third-party applications. The solution is interfaced with Infosys MConnect, the indigenously developed middleware, which orchestrates mobile transactions between users’ devices and the Finacle universal banking solution. Infosys MConnect handles the multiplicity of form factors and access mechanisms on multiple devices to provide a context-adaptable view to the transaction server. This presents banks with a powerful channel to service customer segments ranging from the mass affluent to the under-banked or unbanked, surmounting the challenge posed by the diversity of mobile devices.

The solution supports synchronization of customers’ own data on their mobiles without re-downloading the application for downloadable client-based mobility. It empowers banks to capitalize on their existing Internet transaction and support capabilities to extend it to the mobile world, in practically real time. This ushers in the advantages of reduced integration by leveraging common interface messages, maintenance and deployment costs.

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Business Benefits