The mobility banking offering from Finacle is a logical extension of its proven Internet banking solution. All of Finacle’s online capabilities can be translated to the mobile channel, with reduced lead times, ensuring rapid time-to-market for banks.

Customer On-boarding
Finacle enables the bank’s existing customers to be directed to use the mobile channel for banking and payment transactions through the following modes:

• Phone banking leveraging the bank’s telebanking call center
• Mobile banking facility requested by sending SMS request in prescribed format
• Registering for mobile banking through the bank’s Internet banking site

The various flavors of mobile banking are:

• Browser-based mobile banking
• Downloadable-client based mobile banking
• Manual SMS banking

Finacle offers various functionalities for consumer and corporate banking leveraging GPRS or WAP-based transmission. An indicative list of features is:

• Account management and requests
• Local payments, bill payments and transfers
• Transaction approvals for corporate customers
• Merchant payments and reversals for POS, telephonic or internet-based purchase transactions
• Support for administrative tasks like secure mails to relationship manager, approvals, password change, data synchronization and self-audit

Mobile Commerce
Finacle offers commerce capabilities on its mobility and Internet platforms. Merchants and consumers can leverage Finacle mobile banking solution to perform business transactions at points of sale, with support for mobile and/or Internet banking. The solution offers out-of-the-box support for both merchant and customer initiated payments and reversals. Finacle mobile banking solution can service both retail and corporate consumers including the SME customer segment of banks.

Alerts
This module empowers customers to subscribe and receive alerts on multiple channels such as e-mail, SMS, voice, fax and Internet. It enables the customer to subscribe to alerts and choose a delivery channel. The module also allows the customer to set preferences for alerts and configure ‘do not disturb’ timings.

 The module supports the following:

• Personalized alerts
• Alerts from multiple back-end systems
• Batch or real-time alerts
• Alerts digest